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Transform with Salesforce and PwC and say hello to your new competitive edge
Tomorrow’s customer is already here. To help you meet their needs, we’re introducing a new equation that ensures every engagement is relationship-enhancing.
Enabled by Salesforce, powered by business perspective, and geared for innovative experiences, the new value equation goes end-to-end with Salesforce to bring customers closer with every click.
pwc-salesforce-overview
Hello, tomorrow. Your workplace is ready
Learn how PwC and Salesforce Work.com are helping the world get back to business.
Create your front office of the future
In 2017, PwC set out on a journey to become a digitally enabled organization with our global deployment of Salesforce. Read our Trailblazer story and learn how our people-centric approach to digital transformation can help guide you along your journey.
Find solutions for your industry
- Adoption Central: Amplifier
Give your team one consistent, engaging way to learn
- Agile Commerce
Accelerate your digital commerce - Anything-as-a-Service
Scale successfully through technology enablement
- Cleaning and Safety Support
Helping you rebuild confidence in the shopper experience - Connected Digital Front Office (CDFO)
Enable field productivity and drive profitable growth - Employee Service Platform: Pre-Boarding
Deliver a seamless HR pre-boarding process - Employee Service Platform: On-Boarding and Self Service
Enable a seamless and cohesive employee experience - Employee Service Platform: Recruiting
Single destination for HR teams to manage recruiting processes - GuestLive
Actionable insights to deliver better guest experiences - Sales & Marketing Excellence
Deliver a connected experience from sale through service
- Service Excellence
Elevate digital and human capabilities at every touchpoint to build customer loyalty
- Supplier Marketing Community
Bring the supplier/buyer and marketing ecosystem together in one centralized location
- Supplier Relationship Management (SRM)
Transforming the way procurement and suppliers engage
- Adoption Central: Amplifier
Give your team one consistent, engaging way to learn - Anything-as-a-Service
Scale successfully through technology enablement
- Compliance Pathways
Unified platform for all compliance management needs - Financial Flows
Digitize your contact centers and middle office - FSC Mortgage for OneBank
Unify the mortgage experience for borrowers, lenders and partners - Insurance Distribution Management
Best-in-class tools to manage relationships and performance - OneBank
Unified solution to engage with clients from anywhere in a whole new way - Retail Banking Contact Center
Deliver a connected end-to-end retail customer experience - Sales & Marketing Excellence
Deliver a connected experience from sale through service
- Service Excellence
Elevate digital and human capabilities at every touchpoint to build customer loyalty
- Supplier Marketing Community
Bring the supplier/buyer and marketing ecosystem together in one centralized location
- Supplier Relationship Management (SRM)
Transforming the way procurement and suppliers engage
- Wealth Management 2.0
Improve wealth managers' experience, productivity and efficiency
- Adoption Central: Amplifier
Give your team one consistent, engaging way to learn - Anything-as-a-Service
Scale successfully through technology enablement
- Digital Engagement Platform for Healthcare
Driving better care through consistent, seamless, omni-channel digital engagement - Marketing Excellence for Health Industries
Leverage automation to transform marketing for the healthcare space - Patient Assistance Program Live
Modernize patient experience through a tailored digital channel - Patient Digital Care
Helping providers enhance patient care - Sales & Marketing Excellence
Deliver a connected experience from sale through service
- Service Excellence
Elevate digital and human capabilities at every touchpoint to build customer loyalty
- SmartAgent for Healthcare
Increase efficiency in resolving member inquiries - Supplier Marketing Community
Bring the supplier/buyer and marketing ecosystem together in one centralized location
- Supplier Relationship Management (SRM)
Transforming the way procurement and suppliers engage
- Adoption Central: Amplifier
Give your team one consistent, engaging way to learn
- Agile Commerce
Accelerate your digital commerce
- Anything-as-a-Service
Scale successfully through technology enablement - Revenue Command Center
Accelerate revenue recovery and growth - Sales & Marketing Excellence
Deliver a connected experience from sale through service
- Service Excellence
Elevate digital and human capabilities at every touchpoint to build customer loyalty
- Smart Utilities Transmission & Distribution
Transform your utility operations from smart to brilliant - Supplier Marketing Community
Bring the supplier/buyer and marketing ecosystem together in one centralized location
- Supplier Relationship Management (SRM)
Transforming the way procurement and suppliers engage
- Adoption Central: Amplifier
Give your team one consistent, engaging way to learn
- Anything-as-a-Service
Scale successfully through technology enablement - Sales & Marketing Excellence
Deliver a connected experience from sale through service - Service Excellence
Elevate digital and human capabilities at every touchpoint to build customer loyalty
- Supplier Marketing Community
Bring the supplier/buyer and marketing ecosystem together in one centralized location
- Supplier Relationship Management (SRM)
Transforming the way procurement and suppliers engage
"I enjoy doing things that haven’t been done before; creating solutions for tomorrow, that didn’t exist yesterday."
Case studies
PwC has worked with companies around the world on their Salesforce implementations. Here are a few examples of how we’ve helped.
Case Study: More Trevor Project crisis counselors means more help for LGBTQ youth in need
Region: United States
Using Salesforce technology with our BXT approach, we helped The Trevor Project modernize their volunteer system to extend their reach, because more volunteers = more opportunities to save the lives of LGBTQ youth in need. Learn more about how we helped modernize and automate The Trevor Project.
How companies are transforming the customer experience with Salesforce
Region: Hong Kong
Salesforce case studies: Retail & Consumer, Financial Services, Construction, Hospitality & Leisure, Technology
Leadec: Leading the way with digital transformation
Region: EMEA
Leadec has moved from being a technical cleaning provider to being the frontrunner in industrial services. Watch how Salesforce and PwC are enabling them to become the leading service provider for the factory of tomorrow through their digital transformation.
Reinventing client relationship management (CRM) using a digital deal management platform
Region: United States
Find better ways to capture, share, and monetise deal analytics.
Analyst Citations
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Partner, US Chief Commercial Officer, Global and US Salesforce Alliance Leader, PwC United States
